At White River Energy, we are committed to making your life easier. These aren’t idle words, it’s part of our Premium Service Promise™. This exceptional level of service is the primary reason why we’ve become the preferred propane service provider for so many people throughout northwest Colorado.
White River Energy knows it is a privilege to be your propane provider. Propane fuels your life, family and business and we strive to make propane services as convenient as possible.Sign Up for Service
You can count on this level of professionalism from both our drivers and our office staff. Whenever you call our office, you will speak to one of our experienced office staff who can provide the answers you need, when you need them. At White River Energy you won’t have to deal with hassles of an automated message or a call center that is unfamiliar with our services.
Our Operations Team – Troy, Dallas and Chad – have been with us for years. They know most of our customers by name and treat them like members of our community. This type of personalized service is rarely found with other propane companies. We take pride in treating you like a member of our family, not a rank-and-file customer.
While we enjoy seeing our customers in person at our headquarters in Meeker, we realize busy lives require easy access to online account set up, refill requests, bill pay and safety information.
Customers may also call 970-878-9876 to set up accounts, request refills, pay bills and answer your safety questions.Pay Online
Customers average annual usage is divided into 11 monthly payments. And the 12th month payment is a clean up month which reconciles estimated usage with actual usage. If there is a credit, it will be applied to next year’s Flex Billing. If you owe a balance, it is due in full on the 12th of the month. White River Energy’s customer service team will work with new and existing customers to establish monthly payments.
At White River Energy, we know the power of propane and your safety is our priority. From tank installations to every delivery, White River Energy follows industry standard safety practices.
White River Energy offers Scheduled Delivery routes to help ensure your tank always remains at reasonable levels. This is particularly important for remote locations and during the winter months.
We understand that that life happens which means our customers may need weekend and after hour deliveries. White River Energy has an on-call service that can be reached at 970-878-9876. After hour, holiday and weekend fees will be applied.